Seasonal eCommerce Associate
4 weeks ago
We are seeking a highly motivated and detail-oriented individual to join our team as a Seasonal eCommerce Associate at CLE Clothing Co.
The ideal candidate will have excellent customer service skills, be able to work independently and as part of a team, and have a strong attention to detail.
Responsibilities will include:
- Ensuring the highest level of quality and customer service while packaging customer orders and processing incoming inventory.
- Working independently and as part of a team to maintain organization, cleanliness, and restock standards of online inventory products.
- Maintaining organization and cleanliness of the Company's warehouse location by performing daily housekeeping tasks.
- Exhibiting familiarity with both current and unreleased products in-store and online, as well as upcoming sales and features.
- Assisting in basic website point-of-sale maintenance.
- Assisting in preparing for and working events attended by CLE Clothing Co. as needed.
- Fluent in Company policies, procedures, and technology in order to effectively address customer needs via phone and email.
Qualifications and Requirements:
- At least one year of customer service experience is required.
- Retail/packaging/shipping experience preferred but not required, including use of Shopify and Shipstation.
- Attention to detail and time management skills.
- Ability to prioritize and multitask in a fast-paced environment.
- Strong verbal and written communication skills.
- Ability to commit to a minimum of three shifts per week and occasional events.
- Ability to lift and move boxes weighing up to 50 lbs. and use a ladder.
- Must be 18 years or older.
Benefits and Compensation:
- Hourly position
- Flexible, inclusive, and positive working environment
- Employee discount
- Monthly \"free-tee\" stipend
- Profit sharing
- Simple IRA, including employer matching, after two years of employment
- Up to 12 weeks of partially paid leave for medical, caregiving, or bereavement needs
- Opportunity for advancement based on performance, merit, and commitment to company goals
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