Store Manager in Training Position
3 weeks ago
Insomnia Cookies is seeking a highly motivated and experienced Store Manager in Training to join our team at our Federal Hill store located in Lakewood, OH. As a Store Manager in Training, you will be responsible for supervising, training, and coaching team members, as well as leading new hourly staff onboarding and initial training.
Key Responsibilities:
- Perform as Manager-on-Duty during scheduled shifts when the Store Ops Manager is not present.
- Supervise, train, and coach 2-5 team members engaged in both cookie sales and customer deliveries.
- Lead new hourly staff onboarding and initial training.
- Conduct initial interviews for potential new hires in the manager's absence.
- Support Store Ops Manager with ordering, inventory control, and scheduling.
- Hold staff accountable to Insomnia Cookies' standards.
- Upselling and overall customer service excellence.
Requirements:
- At least 1 year of experience in a supervisory role within a restaurant or retail store.
- Prior experience conducting in-person interviews of hourly support staff.
- Prior Point of Sale (POS) systems experience.
- Ability to utilize MS Office, Word, and our Applicant Tracking System.
- Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week.
- Must be 18 years of age or older and have legal eligibility for employment in the United States.
About Insomnia Cookies:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. With an expanding footprint of over 290 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, PA, and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible".
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