Product Innovation Strategist
4 weeks ago
Smokeball is a pioneering B2B SaaS company revolutionizing the legal industry with AI-powered software. Our mission is to empower small law firms to succeed as businesses, enabling them to better serve their communities.
Our CultureWe prioritize a culture of innovation, experimentation, and data-driven decision-making. Our team is passionate about delivering exceptional products and services that exceed client expectations.
The RoleWe seek a highly motivated Product Strategist - Growth to drive innovative, growth-focused product strategies from acquisition to retention. This role will focus on growth strategies, product/market fit, and defining customer needs.
Key Responsibilities- Develop the product strategy and roadmap with a focus on growth
- Identify, monitor, and analyze key product metrics and user behavior
- Define and prioritize the product roadmap with a focus on features that drive growth
- Conduct in-depth market research to understand sizing and needs across the market
- Understand user behavior through strategic qualitative and quantitative research
- Utilize data-driven insights to identify areas of opportunity for product/market fit
- Work with the Product Growth Manager to define and implement metrics-driven experiments and initiatives
- Conduct analysis to uncover insights and identify areas for product improvement and market expansion
- Champion a culture of innovation, experimentation, and data-driven decision-making to accelerate product growth
- 4+ years of experience in product strategy, with a focus on SaaS product market fit and growth
- Strong product innovation skills with proficiency in market research, design thinking, data analysis, and techniques to research, analyze, and define product strategy
- Proven success in researching and defining effective product strategies, across acquisition, activation, retention, and expansion
- Proficient with product strategy and innovation tools and methodologies (e.g., Agile, Design Thinking, UCD)
- Excellent communication and collaboration skills with the ability to influence stakeholders and drive cross-functional alignment
- Ability to thrive in a fast-paced, dynamic environment with a high degree of autonomy and initiative
- Solid understanding of UX/UI principles and best practices to enhance product usability and user experience
- Experience working with ChurnZero or similar CS/CX Applications
- Experience with CRO strategies is a plus
- Experience in project and/or change management is a plus
We offer a dynamic work environment with opportunities for growth and development. Our benefits include:
- 20 vacation days, 7 sick days, 3 reboot days, 10 paid holidays, birthday off, volunteer time, and more
- Excellent medical coverage, 401(k) match, monthly wellness stipend, generous parental leave
- Convenient transit options with our office located in the heart of downtown Chicago
We prioritize a culture of innovation, experimentation, and data-driven decision-making. Our team is passionate about delivering exceptional products and services that exceed client expectations.
- Caring is not optional
- Make it happen
- Deliver legendary service
- Innovate for the client, not the press release
- Be frank
- Keep listening, keep learning
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