Product Innovation Strategist

4 weeks ago


Chicago, Illinois, United States Smokeball Full time
About Smokeball

Smokeball is a pioneering B2B SaaS company revolutionizing the legal industry with AI-powered software. Our mission is to empower small law firms to succeed as businesses, enabling them to better serve their communities.

Our Culture

We prioritize a culture of innovation, experimentation, and data-driven decision-making. Our team is passionate about delivering exceptional products and services that exceed client expectations.

The Role

We seek a highly motivated Product Strategist - Growth to drive innovative, growth-focused product strategies from acquisition to retention. This role will focus on growth strategies, product/market fit, and defining customer needs.

Key Responsibilities
  • Develop the product strategy and roadmap with a focus on growth
  • Identify, monitor, and analyze key product metrics and user behavior
  • Define and prioritize the product roadmap with a focus on features that drive growth
  • Conduct in-depth market research to understand sizing and needs across the market
  • Understand user behavior through strategic qualitative and quantitative research
  • Utilize data-driven insights to identify areas of opportunity for product/market fit
  • Work with the Product Growth Manager to define and implement metrics-driven experiments and initiatives
  • Conduct analysis to uncover insights and identify areas for product improvement and market expansion
  • Champion a culture of innovation, experimentation, and data-driven decision-making to accelerate product growth
What You Bring
  • 4+ years of experience in product strategy, with a focus on SaaS product market fit and growth
  • Strong product innovation skills with proficiency in market research, design thinking, data analysis, and techniques to research, analyze, and define product strategy
  • Proven success in researching and defining effective product strategies, across acquisition, activation, retention, and expansion
  • Proficient with product strategy and innovation tools and methodologies (e.g., Agile, Design Thinking, UCD)
  • Excellent communication and collaboration skills with the ability to influence stakeholders and drive cross-functional alignment
  • Ability to thrive in a fast-paced, dynamic environment with a high degree of autonomy and initiative
  • Solid understanding of UX/UI principles and best practices to enhance product usability and user experience
  • Experience working with ChurnZero or similar CS/CX Applications
  • Experience with CRO strategies is a plus
  • Experience in project and/or change management is a plus
Life at Smokeball

We offer a dynamic work environment with opportunities for growth and development. Our benefits include:

  • 20 vacation days, 7 sick days, 3 reboot days, 10 paid holidays, birthday off, volunteer time, and more
  • Excellent medical coverage, 401(k) match, monthly wellness stipend, generous parental leave
  • Convenient transit options with our office located in the heart of downtown Chicago
The Values We Live By

We prioritize a culture of innovation, experimentation, and data-driven decision-making. Our team is passionate about delivering exceptional products and services that exceed client expectations.

  • Caring is not optional
  • Make it happen
  • Deliver legendary service
  • Innovate for the client, not the press release
  • Be frank
  • Keep listening, keep learning


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