Regional Training Specialist

4 weeks ago

Alton Illinois, United States Allied Universal Full time
Job Description:

Job Title: Regional Trainer

Job Summary:

Allied Universal, a leading security and facility services company, is seeking a highly skilled Regional Trainer to join our team. As a Regional Trainer, you will be responsible for teaching Allied Universal employees at all levels, up-skilling them to develop a safety, service, and growth mindset.

Key Responsibilities:

  • Develop training content to support internal customer training requests and external client needs
  • Work with operational partners to develop practical training programs at the branch level to comply with contractual and regulatory training
  • Drive Training Academy performance at the Region, Branch, and Site level, guiding teams to continuous improvement
  • Deliver region training programs in accordance with local, state, and federal laws and regulations, Allied Universal standards, and contractual requirements
  • Communicate effectively both verbally and in writing with internal customers and external clients
  • Attend Workforce Management meetings to communicate region, branch, or site metrics using DOMO business intelligence for Academy compliance, federal/state/local training compliance, Mobile Patrol, and additional training topics
  • Send weekly reports on Academy completions and upcoming vILT courses on the National Training Calendar
  • Conduct site visits each quarter to address academy non-compliance issues, perform training as necessary, meet with client contact when possible, and document visit details
  • Identify, vet, and establish relationships with local training academies for support when required
  • Deliver fire safety services, including occupant, floor warden, and staff presentations, and evacuation drills, as well as other contracted or agreed-upon services such as workplace violence/active shooter training
  • Conduct training in areas such as CPR/First Aid/Automated External Defibrillator (AED), Defensive Tactics, Mobility Devices, Field training for Security Professionals and Supervisors, and special projects as needed

Requirements:

  • High school diploma or equivalent
  • Ability to obtain and maintain all necessary state or federal licensing requirements
  • Where firearms instruction is required, must be able to obtain Pistol Instructor certification within 90 days of placement
  • Must possess a valid driver's license and clean record if driving a company-owned vehicle
  • Must be able to drive to any sites needed within a 3-hour radius of Branch Office
  • Minimum of three (3) years of classroom instructor experience
  • Knowledge of and experience with customer service and relations
  • Proven experience with personnel supervision and management
  • Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments, and effectively manage deadlines
  • Highly organized and able to keep on track with required information at all times
  • Excellent attendance and punctuality
  • Ability to work in a very independent environment
  • Excellent oral and written communication skills; ability to write manuals, review and respond to written requests for proposals, training documents, and prepare extensive presentations
  • Highly proficient and fully functional in Microsoft programs such as Word and PowerPoint
  • Professional, articulate, and able to use good independent judgment and discretion
  • Proven ability to maintain correspondence, discussions, and materials in strictest confidence
  • Willingness and ability to travel as well as work extended hours to meet business objectives
  • Must be able to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional manner

Preferred Qualifications:

  • College degree in Education, Business Administration, Criminal Justice, or other private security or law enforcement related field
  • Prior work experience in Regulated Security Solutions (RSS) or a regulated security industry, or investigative work experience in law enforcement
  • Certification in security, safety, or training
  • Prior experience in teaching in the fire service, security industry, law enforcement, and/or military
  • Experience in security operations or other functions of the security industry

Compensation and Benefits:

  • Base salary, bonus opportunity
  • Auto Allowance and Gas card
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k) plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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