Technical Business Analyst
4 days ago
Job Title: Technical Business Analyst
Job Summary:
We are seeking a highly skilled Technical Business Analyst to join our dynamic team at Apex Systems. The ideal candidate will have a strong technical background, excellent analytical skills, and the ability to translate complex business requirements into technical specifications.
Key Responsibilities:
- Collaborate with stakeholders to gather and document business requirements.
- Translate business requirements into detailed technical specifications and solutions.
- Conduct feasibility studies and analyze existing systems to identify areas for improvement.
- Work closely with development teams to ensure the successful implementation of solutions.
- Develop and execute test plans to ensure solutions meet business requirements.
- Provide training and support to end-users and stakeholders.
- Create and maintain comprehensive project documentation.
- Stay up-to-date with industry trends and emerging technologies to drive innovation.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
- Minimum of 3 years of experience as a Business Analyst or Technical Analyst in a technology-driven environment.
- Strong understanding of software development lifecycle (SDLC) and agile methodologies.
- Proficiency in business analysis tools and techniques.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
- Experience with data analysis and visualization tools (e.g., SQL, Excel, Figma).
Technical Areas:
- Account Management
- Correspondence
- Inventory Management
- Case Management
- Reporting
- Transaction Processing
- Billing & Invoicing
- Collections & Toll Enforcement
- Financial Posting & Reconciliation
- Payments
- Customer Service Operations
- Customer Relationship Management (CRM)
- SAP S4 HANA
- User Interface (UI) / User Experience (Ux) / Customer Experience (Cx)
- Customer Channels
- Data Migration
- Tolling expertise
About Apex Systems:
Apex Systems is an equal opportunity employer.
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