Technical Business Analyst

4 days ago


Plymouth Meeting, Pennsylvania, United States Apex Systems Full time

Job Title: Technical Business Analyst

Job Summary:

We are seeking a highly skilled Technical Business Analyst to join our dynamic team at Apex Systems. The ideal candidate will have a strong technical background, excellent analytical skills, and the ability to translate complex business requirements into technical specifications.

Key Responsibilities:

  • Collaborate with stakeholders to gather and document business requirements.
  • Translate business requirements into detailed technical specifications and solutions.
  • Conduct feasibility studies and analyze existing systems to identify areas for improvement.
  • Work closely with development teams to ensure the successful implementation of solutions.
  • Develop and execute test plans to ensure solutions meet business requirements.
  • Provide training and support to end-users and stakeholders.
  • Create and maintain comprehensive project documentation.
  • Stay up-to-date with industry trends and emerging technologies to drive innovation.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
  • Minimum of 3 years of experience as a Business Analyst or Technical Analyst in a technology-driven environment.
  • Strong understanding of software development lifecycle (SDLC) and agile methodologies.
  • Proficiency in business analysis tools and techniques.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
  • Experience with data analysis and visualization tools (e.g., SQL, Excel, Figma).

Technical Areas:

  • Account Management
  • Correspondence
  • Inventory Management
  • Case Management
  • Reporting
  • Transaction Processing
  • Billing & Invoicing
  • Collections & Toll Enforcement
  • Financial Posting & Reconciliation
  • Payments
  • Customer Service Operations
  • Customer Relationship Management (CRM)
  • SAP S4 HANA
  • User Interface (UI) / User Experience (Ux) / Customer Experience (Cx)
  • Customer Channels
  • Data Migration
  • Tolling expertise

About Apex Systems:

Apex Systems is an equal opportunity employer.


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