Member Services Representative

4 weeks ago


Philadelphia, Pennsylvania, United States American Airlines Full time
Job Summary

As a Member Services Representative at American Airlines, you will play a critical role in providing exceptional service to our members. Your primary responsibilities will include setting up new loans in the FICS servicing system, handling property tax and insurance policy issues, and tracking and logging legal documents related to mortgage processing.

Key Responsibilities
  • Set up new loans in the FICS servicing system, ensuring accurate and timely processing.
  • Handle property tax and insurance policy issues, providing expert guidance and support to members.
  • Track and log legal documents related to mortgage processing, maintaining accurate and up-to-date records.
  • Prepare and image documents for record retention, ensuring compliance with regulatory requirements.
  • Provide requested payoffs to members, loan officers, and other lenders, ensuring timely and accurate processing.
  • Review account information with members, requesting corrections as necessary to ensure accuracy and completeness.
Requirements

To be successful in this role, you will need excellent communication and problem-solving skills, as well as the ability to work accurately and efficiently in a fast-paced environment. If you are a detail-oriented and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Philadelphia, Pennsylvania, United States TruMark Financial Full time

    Job Title: Member Service Representative-BilingualTruMark Financial Credit Union is seeking a highly skilled Member Service Representative-Bilingual to join our team. As a key member of our Branch Operations department, you will be responsible for delivering exceptional member service to both existing and potential members.Key Responsibilities:Effectively...


  • Philadelphia, Pennsylvania, United States TruMark Financial Full time

    Job Title: Member Service Representative-BilingualTruMark Financial Credit Union is seeking a highly skilled Member Service Representative-Bilingual to join our team. As a key member of our branch operations, you will be responsible for delivering exceptional member service to both existing and potential members.Key Responsibilities:Effectively educate and...


  • Philadelphia, Pennsylvania, United States TruMark Financial Full time

    Job Title: Member Service Representative-BilingualTruMark Financial Credit Union is seeking a highly skilled Member Service Representative-Bilingual to join our team. As a key member of our branch operations, you will be responsible for delivering exceptional member service to both existing and potential members.Key Responsibilities:Effectively educate and...


  • Philadelphia, Pennsylvania, United States TruMark Financial Full time

    Job Title: Member Service Representative-Bilingual Job Summary: We are seeking a highly skilled and bilingual Member Service Representative to join our team at TruMark Financial Credit Union. As a key member of our branch operations team, you will be responsible for delivering exceptional member service to both existing and potential members. This role...


  • Philadelphia, Pennsylvania, United States BDP SUPPORT SERVICES LLC Full time

    Job OverviewWe are seeking a skilled and friendly Customer Service Representative to join our team at Sunset Social on Cira Green. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring a positive dining experience.Key responsibilities include:Providing attentive and courteous service to...


  • Philadelphia, Pennsylvania, United States Regency Management Services, LLC Full time

    Customer Service Representative Job DescriptionRegency Management Services, LLC is seeking a highly skilled Customer Service Representative to join our dynamic call center team in Blue Grass, PA. As a key member of our team, you will be responsible for providing exceptional assistance to our valued customers, resolving issues and concerns in a timely and...


  • Philadelphia, Pennsylvania, United States Community Behavioral Health. Full time

    Job Title: Member Services RepresentativeAt Community Behavioral Health, we are seeking a highly skilled and compassionate Member Services Representative to join our team. As a key member of our organization, you will play a vital role in providing exceptional support to our members, their families, and healthcare providers.Job Summary:The Member Services...


  • Philadelphia, Pennsylvania, United States JQ Staffing Services Full time

    Job OverviewAt JQ Staffing Services, we are seeking a highly skilled Licensed Client Service Representative to provide exceptional support to individual health insurance clients. As a key member of our team, you will be responsible for assisting with policy inquiries, claims processing, and providing detailed information on coverage options. The ideal...


  • Philadelphia, Pennsylvania, United States JQ Staffing Services Full time

    Job OverviewWe are seeking a highly skilled Licensed Client Service Representative to provide exceptional support to individual health insurance clients. As a key member of our team, you will be responsible for assisting with policy inquiries, claims processing, and providing detailed information on coverage options.Key Responsibilities:Respond to client...


  • Philadelphia, Pennsylvania, United States Jefferson Health Plans Full time

    Why Choose Jefferson Health Plans?We are an award-winning, not-for-profit health maintenance organization dedicated to creating a community where everyone belongs, acknowledges, and celebrates diversity and has opportunities to grow to their fullest potential.We offer Medicaid, Medicare, and Children's Health Insurance Program (CHIP) plans that include...


  • Philadelphia, Pennsylvania, United States American Airlines Full time

    Job SummaryWe are seeking a highly skilled Member Services Representative to join our American Airlines Credit Union team. As a key member of our branch operations, you will be responsible for building strong relationships with our members, understanding their needs, and recommending appropriate products and services to meet those needs.Key...


  • Philadelphia, Pennsylvania, United States Police and Fire Federal Credit Union Full time

    Deliver Exceptional Member ServiceWe are seeking a highly skilled Customer Service Representative to join our team at Police and Fire Federal Credit Union. As a key member of our team, you will be responsible for delivering exceptional member service via the telephone, maintaining existing member relationships and developing new ones by utilizing Product...


  • Philadelphia, Pennsylvania, United States USI Insurance Services, Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at USI Insurance Services, Inc. This role requires a strong focus on delivering exceptional customer service and client retention.Key Responsibilities:Provide professional customer service and support to clientsDemonstrate thorough knowledge of all programs and...


  • Philadelphia, Pennsylvania, United States Samuels & Son Seafood C Full time

    Customer Service RepresentativeSamuels and Son Seafood, a leading seafood distributor, is seeking a Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for processing orders, answering customer inquiries, and providing exceptional customer service.Responsibilities:Process orders from various...


  • Philadelphia, Pennsylvania, United States American Heritage Federal Credit Union Full time

    {"title": "Member Service Representative", "subtitle": "Join American Heritage Credit Union", "content": "We are seeking a highly skilled and customer-focused Member Service Representative to join our Contact Center team. As a key member of our team, you will be responsible for providing exceptional service to our members, handling routine transactions, and...


  • Philadelphia, Pennsylvania, United States American Heritage Credit Union Full time

    {"h1": "Job Opportunity at American Heritage Credit Union", "p": "We are seeking a highly skilled and customer-focused individual to join our Contact Center team as a Member Service Representative. This is a virtual representative position at our main campus in Northeast Philadelphia.", "ul": [{"li": "Provide exceptional service to members by handling...


  • Philadelphia, Pennsylvania, United States SLIGHT EDGE Full time

    Job OverviewWe are seeking a highly skilled and motivated Customer Service and Sales Associate to join our team at Slight Edge. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and building strong relationships with our clients.Key ResponsibilitiesRepresentatives will utilize tablets...


  • Philadelphia, Pennsylvania, United States American Heritage Credit Union Full time

    Customer Service RepresentativeAmerican Heritage Credit Union, a leading financial institution, is seeking a highly skilled Customer Service Representative to join our Contact Center team in Northeast Philadelphia.This role provides exceptional service to our members through phone and electronic communications, ensuring a positive experience and meeting...


  • Philadelphia, Pennsylvania, United States Jefferson Health Plans Full time

    About Jefferson Health PlansWe are an award-winning, not-for-profit health maintenance organization dedicated to creating a community where everyone belongs, acknowledges, and celebrates diversity and has opportunities to grow to their fullest potential.Our MissionWe offer Medicaid, Medicare, and Children's Health Insurance Program (CHIP) plans that include...


  • Philadelphia, Pennsylvania, United States Samuels & Son Seafood C Full time

    Customer Service RepresentativeSamuels and Son Seafood, a leading provider of fresh and frozen seafood, is seeking a Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for processing orders, answering customer inquiries, and providing exceptional customer service.Key...