IT Support Professional for Southeast New York
1 week ago
The New York Power Authority is seeking an IT Support Professional to join our team in Southeast New York. This role will be responsible for providing technical support and services to ensure seamless connectivity and communication within the organization.
Key Responsibilities- Develop and implement IT strategies, policies, and plans to align with SENY's goals and objectives.
- Maintain and perform regular maintenance of information technology resources to ensure their optimal functioning and reliability.
- Provide training and support to technology users within SENY, including assistance with IT systems and resolving any issues or problems they encounter.
- Manage and provide network and communications services specifically for SENY to ensure seamless connectivity and communication within the organization.
- Implement and manage processes and frameworks for data governance and management specific to SENY, ensuring data integrity, security, and compliance.
- Establish and implement an IT governance framework, processes, and management practices tailored to SENY to ensure effective decision-making, performance monitoring, and reporting of IT services.
- Bachelor's degree in Computer Science or related field with minimum 2 years of experience in Information Technology field.
- Associate's degree required with minimum 4 years of directly related experience.
- Experience supporting end-user Operating Systems (Windows, MacOS), M365 products, and software applications.
- Strong communication and collaboration skills, as well as skilled in understanding and managing risks appropriately.
- Ability to work effectively in a team environment and adapt to new technologies, methods, processes, and procedures.
The New York Power Authority offers competitive salary ranging from $74,340 to $111,520 based on relevant experience, knowledge, skills, and abilities. The company also provides opportunities for professional growth and development, a diverse and inclusive work environment, and access to cutting-edge technology.
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