Service Advisor

3 weeks ago


Cheyenne, Wyoming, United States Camping World Holdings, Inc. Full time
Camping World Service Advisor Job Description

Camping World is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a crucial role in initiating and processing requests for repair services, providing administrative support to the Service Department, and keeping customers informed about work progress.

Key Responsibilities:
  • Determine specialized product needs and services by working directly with customers.
  • Suggest add-on sales to increase average transactions.
  • Provide price estimates for designated installations prior to scheduling appointments.
  • Keep customers apprised of work progress.
Requirements:
  • A minimum of one year of service experience is preferred.
  • Previous RV product or camping lifestyle experience is a plus.
  • Ability to work daily on a computer and perform internet searches as needed.
  • Excellent organization and follow-up skills are required.
  • The ability to follow department procedures and policies.
  • Valid driver's license.
  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices.
  • Prolonged periods of standing, stooping, crawling, and bending.
Compensation:

The pay range for this role considers several factors, including skill sets, experience, and training. At Camping World, we offer competitive pay, with a reasonable estimate of the current range being $18.00-$21.75 per hour. In addition to base pay, this position is eligible for variable compensation in the estimated annual range of $25,000-$35,000.

We offer a comprehensive benefit package, including medical, dental, vision, and more. Full-time associates are eligible for Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave, Tuition Reimbursement, and on-the-job training opportunities. Part-time associates are eligible for access to dental and vision coverage.

Camping World is an equal employment opportunity employer. We are committed to providing a workplace that is free from discrimination and harassment based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.


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