Slot Operations Manager

4 days ago


Pittsburg, Kansas, United States Kansas Crossing Casino LC Full time
Job Summary

As a Slot Supervisor at Kansas Crossing Casino LC, you will be responsible for overseeing the daily operations of the slot department, ensuring a positive and engaging experience for our patrons. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Supervise and coordinate the activities of slot department workers to provide exceptional customer service.
  • Handle and resolve player complaints in a professional and courteous manner.
  • Verify and pay off jackpots, and reset slot machines as needed.
  • Perform repairs or adjustments to slot machines, or recommend removal for repair.
  • Report hazards and enforce safety rules to ensure a safe working environment.
Requirements
  • Minimum of 21 years of age.
  • Bachelor's Degree in business, accounting, or approved related field.
  • 3-5 years' experience in the administration and operation of a casino slot department.
  • Professionalism and ability to handle high levels of stress.
  • Flexibility with varying schedules, including days-off and shift changes.
  • Ability to work overtime as needed.
Working Conditions

This role requires the ability to work in a fast-paced environment with varying levels of crowds, noise, and smoke. The successful candidate must be able to stand for extended periods and lift up to 75 pounds.


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