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Pharmacy Operations Manager

1 month ago

Pittsburg, Kansas, United States Walgreens Full time
Job Summary:

As a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow and a positive patient experience. This role requires a strong leader who can manage a team of pharmacy technicians and cashiers, while also maintaining a high level of customer service.

Key Responsibilities:

  • Manage and coordinate pharmacy operations, including scheduling, training, and performance management of pharmacy technicians and cashiers.
  • Ensure compliance with state and federal laws, regulations, and company policies.
  • Develop and implement processes to improve pharmacy workflow and customer satisfaction.
  • Collaborate with the Pharmacy Manager to achieve business objectives and improve pharmacy performance.
  • Provide coaching and training to pharmacy technicians and cashiers to ensure they have the necessary skills and knowledge to perform their jobs effectively.
  • Manage and maintain accurate records, including inventory management, patient data, and pharmacy operations metrics.
  • Communicate effectively with pharmacy team members, customers, and other stakeholders to ensure seamless operations and excellent customer service.

Requirements:

  • High School Diploma or equivalent required; PTCB or ExCPT certification preferred.
  • At least one year of experience as a pharmacy technician in a retail or hospital setting.
  • Excellent leadership and communication skills, with the ability to motivate and coach team members.
  • Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.
  • Ability to work flexible hours, including evenings and weekends, as needed.

Preferred Qualifications:

  • Previous experience in a leadership or management role, preferably in a retail or healthcare setting.
  • Knowledge of pharmacy operations, including inventory management, patient data, and pharmacy workflow.
  • Experience with training and development programs, including coaching and mentoring.

Walgreens is an Equal Opportunity Employer:

We are committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. If you are interested in this opportunity, please submit your application through our website.