Cage and Club Cashier
4 days ago
Pittsburg, Kansas, United States
Kansas Crossing Casino LC
Full time
Job Title: Cage and Club CashierThe Cage and Club Cashier is a key member of our team, responsible for providing exceptional customer service and ensuring the smooth operation of our casino's cash handling and club operations.
Key Responsibilities:
- Safeguard company assets and adhere to all cage and club policies and procedures.
- Maintain and be accountable for all funds entrusted to you on an assigned shift.
- Create a positive team environment by assisting colleagues with essential functions.
- Balance all money transactions and paperwork accurately.
- Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
- Ensure confidentiality regarding player information and adhere to all company policies and procedures.
- Handle guest financial and club transactions efficiently.
- Be vigilant for fraud, counterfeit currency, and/or vouchers.
- Balance all funds under your responsibility and prepare reconciliation reports.
- Ensure the cash inventory is well secured at all times.
- Issue free slot play and food coupons to guests up to authorized limits.
- Enter new Club memberships and data entry; promote Club membership.
- Conduct yourself in a gracious, kind, and warm manner, reflecting positively on the company and its core values of Fun, Friendly, and Community.
Working Conditions:
- Ability to communicate effectively with all levels of Team Members, guests, and outside contacts.
- Work effectively in a fast-paced environment.
- Move around all work areas efficiently.
- Work long hours, including nights, weekends, and holidays.
- Extended time on your feet.
Qualifications:
- High school diploma or GED.
- Banking and guest service experience preferred.
- Friendly demeanor and excellent communication skills.
- Ability to work in an intense and fast-paced environment.
- Positive/enthusiastic approach to all assignments.
- Attendance and punctuality are essential functions of the position.
- Professional appearance and a clean, well-groomed appearance.
Regulatory and Compliance Responsibilities:
- Attend required training sessions.
- Obtain required licenses.
- Perform duties in compliance with local laws and regulations.
- Ensure minors are not allowed to gamble or loiter in gambling areas.
- Have knowledge of ordinances, regulations, laws, policies, and procedures.
- Consult with appropriate individuals and maintain an effective system of written policies and internal controls.
- Investigate exceptions, fraud, and potential violations and report instances to management.