Customer Service Representative
10 hours ago
Job Summary: As a Sales Associate, you will be responsible for promoting the BJ's value proposition regarding acquisition, retention, perks, and the Member experience. You will convert potential members by actively and effectively pitching all membership programs in accordance with company policies and practices. Additionally, you will drive toward goal achievement, defined by business established benchmarks and results.
Responsibilities and Accountabilities:
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- Promotes the BJ's value proposition regarding acquisition, retention, perks, and the Member experience.">
- Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.">
- Drives toward goal achievement, defined by business established benchmarks and results.">
- Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.">
Qualifications: Prior front-line/customer service or previous sales experience preferred. Results-driven with proven success in goal achievement. Basic math skills preferred. Computer proficiency preferred.
Estimated Salary: $16.14 - $18.98 per hour.
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