Membership Sales and Service Specialist

8 hours ago


Fort Edward, New York, United States BJ's Wholesale Club Full time
About the Role: As a Sales Associate, you will play a key role in promoting the BJ's value proposition and driving sales growth. You will work closely with our members to understand their needs and provide personalized solutions to meet those needs. In this role, you will be responsible for executing acquisition, renewing, upgrading, cross-selling BJ's Loyalty Programs, and providing excellent and efficient member service.

Key Responsibilities:
  • ">
  • Execute Acquisition 365, renewing, upgrading, cross-selling BJ's Loyalty Programs.">
  • Deliver superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.">
  • Resolve and de-escalate member concerns in a courteous and timely manner.">


Requirements: Prior front-line/customer service or previous sales experience preferred. Results-driven with proven success in goal achievement. Basic math skills preferred. Computer proficiency preferred. Estimated salary: $16.14 - $18.98 per hour.

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