Behavioral Health Case Manager

4 days ago

Sheboygan, Wisconsin, United States Sheboygan County, WI Full time
Job Summary

We are seeking a highly skilled and compassionate Behavioral Health Case Manager to join our team at Sheboygan County Health and Human Services. As a key member of our team, you will be responsible for planning, providing, and monitoring direct client services under the close supervision of a Health and Human Services Supervisor.

Key Responsibilities
  • Provide information, outreach, and assistance to consumers and the public at large
  • Collect information, determine service eligibility and need, and accept referrals for services as assigned
  • Maintain familiarity with and inform persons served of their rights and responsibilities and assure that rights are protected in the course of services delivered
  • Develop comprehensive, outcome-focused service plans in response to needs and secure, arrange, or appropriate the resources necessary to meet them
  • Provide, coordinate, regularly monitor, and/or adjust services as planned, assuring their ongoing focus, effectiveness, and efficiency
  • Maintain case records, including timely and accurate documentation of activity, progress toward goals, and changes in consumer status or plans
  • Analyze the need for court orders or intervention, prepare court reports, assist with court appearances, and provide testimony as may be required
  • Maintain awareness of and compliance with applicable rules, policies, procedures, funding source requirements, professional standards, and evidence-based practices as may apply
Requirements
  • A minimum of a bachelor's degree in behavioral science and 1,000 hours of supervised post-degree clinical experience serving individuals with severe and persistent mental illness, or a bachelor's degree in a field other than behavioral science with 2,000 hours of supervised post-degree clinical experience serving persons with severe and persistent mental illness preferred
  • Knowledge of or experience with trauma-informed principles and practices is preferred
  • Knowledge and understanding of federal laws, State statutes, and administrative rules which regulate the services to be provided
  • Knowledge and understanding of the programs, funds, and services available
  • Ability to coordinate activities and functions that cross unit and departmental lines and involve other county and community agencies
  • Ability to establish and maintain effective working relationships with co-workers, superiors, community partners, and the public at large
  • Ability to relate to people and to communicate effectively in both written and oral formats
  • Ability to maintain confidentiality
  • Ability to exercise sound judgment in confrontational and stressful situations
  • Ability to follow instructions, to complete tasks, and to work closely with the supervisor and others
Work Environment and Physical Requirements

Frequent contact with subordinates, co-workers, consumers, State and County personnel, other authorities, community partners, and members of the public. May occasionally deal with aggressive or violent individuals. Work is performed in a variety of home, community-based, and office settings and involves travel. Ability to lift up to 20 pounds and a combination of sitting and standing postures may be required. Ability to minimally work 8 hours per day and 40 hours per week is required.

Must be able to operate and be conversant with office equipment including phone, computer, facsimile, calculator, printer, and photocopier. Familiarity and capacity to work with various software applications and keyboarding proficiency are essential.

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