Case Manager

4 weeks ago

Salt Lake, Utah, United States International Rescue Committee Full time

Job Title: Case Manager

Job Summary:

The International Rescue Committee (IRC) is seeking a skilled Case Manager to join our team. As a Case Manager, you will be responsible for providing strengths-based, client-centered case management services to individuals and families in need.

Key Responsibilities:

  • Schedule clients for needs assessments with the Utah Dept of Workforce Services, including initial, 6 month and 12 month assessments
  • Follow up on needs and barriers as identified from assessments in the following areas: Health, Education, Employment, ESL, Civics, Housing and Childcare
  • Collaborate closely with the ECM supervisor to identify needs and coordinate services for clients
  • Maintain up-to-date documentation in client's e case file to ensure services are properly documented throughout the client's service period; document all services provided in the state's data portal UWORKS
  • Attend relevant trainings and meetings at the local and national level
  • May train and lead the activities of volunteers and interns
  • Other duties as assigned

Requirements:

  • Bachelor's degree in social work, international studies or related field of study preferred
  • Minimum of 1-2 years of case management experience with similar populations and/or client needs preferred
  • Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships
  • Demonstrated success working and communicating effectively in a multi-cultural environment
  • Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively
  • Attention to detail and accuracy in work product
  • Fluent in English required, both spoken and written; proficiency in language(s) spoken by client group preferred

Working Environment:

A combination of standard office environment, remote work, and 'field' time within the service delivery area to perform the above outlined responsibilities

May require occasional weekend and/or evening work

Compensation:

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements

Equal Opportunity Employer:

The IRC is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment

Please contact us to request accommodation

US Benefits:

The IRC offers a comprehensive and highly competitive set of benefits, including sick time, a 403b retirement savings plan, and an Employee Assistance Program

Full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance, and FSA for healthcare, childcare, and commuter costs

Part-time employees are eligible for a proportionate amount of paid time off

These additional benefits apply to employees who work at least 6 months within a 12 month time period

Standard of Professional Conduct:

The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct

These are Integrity, Service, Accountability, and Equality

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect

The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting

We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures

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