Veterans Case Manager Position

4 weeks ago


Salt Lake, Utah, United States The Road Home Full time
About The Road Home

The Road Home is a leading non-profit social services agency dedicated to helping individuals and families step out of homelessness and back into the community. With over 100 years of experience, we provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance to those in need.

Job Summary

We are seeking a compassionate and empathetic Veterans Case Manager to join our team. The successful candidate will work to ensure that any veteran living in homelessness in Salt Lake County has access to housing resources and support. This role will involve working with diverse populations, identifying common barriers faced by veterans, and establishing strategies to address these needs on an agency-wide scale.

Key Responsibilities
  • Provide direct case management, including crisis intervention, assessments, goal setting, problem solving, and network building.
  • Engage with guests during daily open office hours to connect them with resources and promote housing stability.
  • Collaborate with shelter staff, community partners, and other stakeholders to find housing options and provide support.
  • Keep accurate records, case management notes, and statistical data as required.
  • Promote best practices in housing first, harm reduction, and low-barrier access to resources.
Requirements
  • Strong interpersonal skills and ability to work with diverse populations.
  • Demonstrated awareness of and sensitivity to diverse populations.
  • Excellent writing and documentation skills.
  • Ability to work from a Trauma-Informed Care framework.
  • Familiarity with the Housing First philosophy.
  • Ability to work with community partners and self-direct.
What We Offer

The Road Home offers a robust and inclusive benefits plan, including health care, retirement plan, and paid time off. We are committed to enhancing awareness and appreciation of diverse ethnic and cultural heritages and strive to create a workplace that is inclusive and respectful of all individuals.



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