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Telemarketing Operations Supervisor

2 months ago

Saint Charles, Missouri, United States Bath Planet Full time
Job Overview

Bath Planet of St. Louis & More is on the lookout for a dedicated and skilled Telemarketing Operations Supervisor to enhance our dynamic team. In this pivotal role, you will oversee a group of telemarketers, focusing on boosting sales through both inbound and outbound communications while executing effective telemarketing initiatives to generate leads and achieve monthly sales objectives.

Key Responsibilities
  • Sales Achievement: Your main goal will be to meet and exceed sales targets, driving revenue growth while ensuring exceptional customer service standards.
  • Team Leadership: You will provide essential coaching, training, and support to your team, ensuring they perform at their highest potential.
  • Quality Assurance: Monitoring and evaluating telemarketing calls will be crucial to maintain quality standards, and you will offer constructive feedback to enhance performance.
  • Data Analysis: The ideal candidate will possess the ability to analyze sales data and derive actionable insights to refine telemarketing strategies.
  • Collaboration: You will work closely with marketing and sales departments to ensure that telemarketing efforts align with broader business goals.
Qualifications

The successful candidate will have:

  • A proven background in telemarketing.
  • Strong leadership and management capabilities.
  • Excellent sales and negotiation skills.
  • Outstanding communication and interpersonal abilities.
  • A results-oriented mindset with a focus on surpassing sales objectives.

Bath Planet of St. Louis & More offers a vibrant and enjoyable work atmosphere, complete with incentive programs and company contests that reward employees with various prizes.

If you possess the required qualifications and are eager to take on a new challenge in a stimulating work environment, we encourage you to explore this opportunity.