Case Manager/Team Lead

4 weeks ago

Richmond Heights, Virginia, United States Richmond Residential Services Inc Full time
Job Summary

We are seeking a highly skilled and compassionate Case Manager/Team Lead to join our team at Richmond Residential Services Inc. This is a unique opportunity to make a meaningful difference in the lives of adults with intellectual disabilities living in community-based settings.

Key Responsibilities
  • Manage a caseload of 7-10 individuals, providing case management support and risk management functions as needed.
  • Maintain accurate and up-to-date electronic health care records for assigned individuals.
  • Provide support at annual meetings, client care specific meetings, and participate in root cause analysis for individuals on assigned caseloads.
  • Offer direct care supports to individuals at assigned programs, including support for medical appointments, community activities, and DSP coverage.
  • Participate in On Call responsibilities and respond to individual care needs and critical staffing issues as needed.
  • Provide oversight for assigned program health appointment and records system.
  • Communicate and advocate for clients in accordance with RRSI Code of Ethics and applicable DBHDS and Human Rights regulations.
  • Assist Program Supervisors/Directors with maintaining compliance for all DBHDS Licensing standards and Human Rights compliance.
Requirements
  • Bachelor's Degree in Human Services or a related field.
  • One or more years of directly related experience or any combination of training and experience that provides the required knowledge, skills, and abilities.
  • Valid Virginia Driver's license and acceptable Department of Motor Vehicles Driving record.
  • Ability to successfully pass a background check and other pre-employment screening.
Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Able to sit at a desk comfortably while working on a computer for extended periods.
  • Occasionally required to move within and between worksites for distances of up to 20 miles.
  • Near and far visual acuity to perform activities such as completing written documentation, viewing a computer, and operating a motor vehicle.
  • Able to communicate with staff, individuals served, their families, guardians, and collateral agencies engaged in mutual supports, and regulatory agency representatives in person, by phone, and/or in writing.
  • Able to move safely within the home environment, which may include stairs and multiple stories.
  • Able to lift up to 50 pounds to assist individuals who have physical challenges with positioning, transferring, or ambulating as needed.
  • Occasionally bend, kneel, stoop, and lift to assist clients with tasks such as walking, dressing, toileting, and bathing.

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