Clinical Operations Manager

1 week ago


Seneca, South Carolina, United States Prisma Health Full time
Job Summary

As a Registered Nurse at Prisma Health, you will play a vital role in managing the daily clinical operations of our clinics. Your primary responsibility will be to provide direct and indirect patient care, overseeing the clinical flow of patients and coordinating all clinical support for patients, families, physicians, and support staff.

Key Responsibilities
  • Manage daily clinical operations of assigned clinics
  • Provide direct and indirect patient care
  • Oversee clinical flow of patients
  • Coordinate clinical support for patients, families, physicians, and support staff
  • Participate in planning, development, implementation, and evaluation of departmental growth and enhancements
  • Provide leadership, resource abilities, and advanced knowledge and skills to assigned departments
  • Plan, develop, and organize activities of assigned clinical staff to ensure effective and efficient delivery of quality healthcare
Accountabilities
  • Assist physicians with examinations, procedures, and other activities related to direct patient care
  • Field and direct clinical telephone calls
  • Participate in assessment of clinical staffing needs by maintaining a master work schedule, adjusting staffing levels, and forecasting staffing needs
  • Develop and conduct orientation and in-service training for clinical staff
  • Develop, implement, and maintain emergency preparedness plans for clinical response
  • Serve as chief liaison between clinical staff and physicians
  • Assist with development and maintenance of quality improvement by incident reports, patient complaints, and suggestions, current practices, and actions taken
  • Develop and conduct programs for enhancing patient satisfaction
  • Monitor local, state, and federal regulations affecting operations and assist with development, implementation, and monitoring of appropriate policies and procedures
  • Contact vendors for repair or routine service of medical equipment
  • Maintain adequate levels of medical supplies and pharmaceuticals
  • Responsible for adherence to DEA, DHEC, CLIA, and other regulatory agency policies and procedures
  • Oversee physician schedules
Requirements
  • Associate's Degree - Nursing
  • 2 Years - Nursing experience in the specialty area with physician office practice experience preferred
  • In lieu of 2 years nursing experience, may accept 1 year nursing experience in the specialty area and 2 years' experience as a non-RN clinical coordinator in a physician practice
  • In lieu of 2 years nursing experience, may accept 1 year nursing experience and 5 years of Medical Assistant experience
Certifications, Registrations, Licenses
  • SC Registered Nurse
  • CPR Certification
Knowledge, Skills or Abilities
  • Basic Computer Skills
  • Knowledge of office equipment (fax/copier)
  • Mathematical Skills
  • Patient Equip (Vitals, Suction, Defib)
  • Leadership skills
  • Knowledge of professional nursing theory and practice
  • Knowledge of Laboratory and X-ray equipment and procedures
  • Skill in developing and maintaining quality improvement programs
  • Ability to interpret, adapt, and apply guidelines and procedures
  • Knowledge of local, state, and federal regulations
  • Skill in identifying problems and recommending solutions
  • Skill in establishing and maintaining effective working relationships
  • Ability to react calmly and effectively in emergency situations
  • Ability to communicate clearly
  • Knowledge of insurance and managed care procedures
Work Shift

Day (United States of America)

Location

Mountain Lakes Practices

Facility

1080 Seneca Medical Associates

Department

Rural Health

At Prisma Health, our vision is to transform healthcare for the benefit of the communities we serve. We are seeking talented individuals to join our team and contribute to this vision.



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