Trainer-Bilingual Specialist

2 days ago


New York, New York, United States CaptionCall, LLC Full time
Job Title: Trainer-Bilingual

Job Summary:

CaptionCall, LLC is seeking a skilled Trainer-Bilingual to join our team. As a Trainer-Bilingual, you will be responsible for installing and troubleshooting CaptionCall phones, training customers on how to use the phone and its features, and promoting the CaptionCall service.

Key Responsibilities:

  • Install and troubleshoot CaptionCall phones
  • Courteously train customers on how to use the phone and its features
  • Promote the CaptionCall service
  • Assist Outreach Specialist with lead generation activities as needed
  • Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business

Requirements:

  • High School Diploma or GED
  • Basic computer knowledge and experience
  • Sales experience
  • Experience working in the hearing health field
  • Experience working with senior citizens

Preferred Qualifications:

  • Fluency in English and Spanish preferred

Working Conditions and Physical Requirements:

  • Able to sit/stand for a long period of time in an office environment
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components

Equal Employment Opportunity:

CaptionCall and Sorenson Communications are an EOE, Disability/Age Employer.



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