Trainer-Bilingual Specialist
2 days ago
Job Summary:
CaptionCall, LLC is seeking a skilled Trainer-Bilingual to join our team. As a Trainer-Bilingual, you will be responsible for installing and troubleshooting CaptionCall phones, training customers on how to use the phone and its features, and promoting the CaptionCall service.
Key Responsibilities:
- Install and troubleshoot CaptionCall phones
- Courteously train customers on how to use the phone and its features
- Promote the CaptionCall service
- Assist Outreach Specialist with lead generation activities as needed
- Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business
Requirements:
- High School Diploma or GED
- Basic computer knowledge and experience
- Sales experience
- Experience working in the hearing health field
- Experience working with senior citizens
Preferred Qualifications:
- Fluency in English and Spanish preferred
Working Conditions and Physical Requirements:
- Able to sit/stand for a long period of time in an office environment
- Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components
Equal Employment Opportunity:
CaptionCall and Sorenson Communications are an EOE, Disability/Age Employer.
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