Customer Experience Specialist
4 weeks ago
Customer Experience
As a Customer Experience Specialist at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service.
Operations
You will engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive customer experience.
Key Responsibilities
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
- Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Implements Company asset protection procedures to identify and minimize profit loss.
- Ensures compliance with state and local laws regarding regulated products.
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.
- Assists with separation of food items and product placement as specified by policies/procedures.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities, monitors orders in Picture Care Plus, fills orders, and delivers orders to customers as they arrive at store.
Requirements
Must be fluent in reading, writing, and speaking English. Prefer to have prior work experience with Walgreens. An Equal Opportunity Employer, including disability/veterans.
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