Customer Service Representative

4 weeks ago


Lake Mary, Florida, United States CNA Full time
Customer Service Specialist

CNA is seeking a highly skilled Customer Service Specialist to join our Agency Help Desk team. As a key member of our team, you will be responsible for providing exceptional customer service to our internal and external customers.

Key Responsibilities:
  • Respond to customer inquiries in a timely and professional manner
  • Utilize logs and tools to track and update issues
  • Provide user assistance within applications
Requirements:
  • Strong written and verbal communication skills
  • Ability to work independently and proactively to identify and resolve problems
  • Proficiency in Microsoft Office Suite and other business-related software
What We Offer:
  • A comprehensive and competitive benefits package
  • A dynamic and supportive work environment
  • Opportunities for growth and development


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