Salesforce Business Systems Analyst
4 days ago
Mastech Digital Inc. is a minority-owned business certified by NMSDC. As a public traded firm under MHH at NYSE, we have established ourselves in 1986. Our headquarters is located in Pittsburgh, PA, with operations spread across 11 global recruiting & sales offices across the US.
Role: SFDC BA
Location: Smithfield RI
Duration: Full-Time
Job Description
- Minimum 6 years of systems analyst experience and 3+ years of Salesforce experience are required.
- Expertise in understanding Salesforce product areas, including Communities, Sales Cloud, Service Cloud, and other related areas is essential.
- Strong understanding of solutions on the Salesforce platform, including Apex, Visual Force, Lightning components, LWC, and Salesforce workflows/Flows is necessary.
- Experience in performing data analysis using SQL on an Oracle database and Excel is required.
- Collaboration in a team environment to develop, deploy, and support key applications and features is essential.
- Delivering software in an Agile environment is a must.
- Excellent written and oral communication skills are required to interview business partners and understand objectives, use cases, and requirements.
- Strong analytical skills enable research, documentation, and review of existing systems and recommendation of designs for achieving requirements for self-contained projects within a larger program.
- Proficiency in writing user and system stories and supporting documentation is necessary.
- Ability to diagram business processes and system workflows is required.
- Desired/Good to have Skills
- Salesforce certification is highly desirable.
- Working understanding of Prover QA automation is a plus.
- Experience with cloud platforms like AWS and EKS is desired.
- Experience with Java and web services is a plus.
- Familiarity with front-end technologies (HTML5, CSS3, jQuery, JSON, Ajax, ) is a plus.
- The Value You Deliver
- Lead team and develop Salesforce modules to modernize and streamline client experience and client servicing processes.
- Collaborate with technology and business teams to deliver high-quality solutions for business problems.
- Mentor and provide technical guidance to junior analysts.
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