Lead Clerk
6 days ago
We are seeking a highly skilled and customer-focused Lead Clerk to join our team at Smith's Food and Drug. As a Lead Clerk, you will be responsible for creating an outstanding customer experience through exceptional service, establishing and maintaining a safe and clean environment, and assisting management in achieving sales and profit goals.
Key Responsibilities- Create a welcoming and inclusive environment for customers, answering questions and providing product information.
- Gain and maintain knowledge of products sold within the department and be able to respond to customer inquiries.
- Offer product samples and inform customers of cheese specials.
- Train and coach associates within the department to effectively perform their job duties.
- Provide customers with fresh products and ensure accurate inventory management.
- Measure, prepare, and mix ingredients according to recipe, using kitchen utensils and equipment.
- Check product quality and ensure freshness, reviewing "sell by" dates and taking appropriate action.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Display a positive attitude and maintain awareness of inventory/stocking conditions.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
- Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud.
- Current food handlers permit once employed.
- Effective communication skills.
- Knowledge of basic math.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.
We help feed your future by providing the ingredients you need to create your own recipe for success at work and in life. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Smith's family.
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