Cashier Team Lead

2 weeks ago


Happy Valley, Oregon, United States Natural Grocers Full time
Job Summary

Natural Grocers is seeking a skilled and experienced Head Cashier to join our team. As a key member of our front-end operations, you will be responsible for ensuring the smooth operation of our cash registers, training and directing cashiers, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Manage and oversee the daily operations of the front end, including cashiering, training, and monitoring cashiers.
  • Complete the Daily Sales Report (DSR) and perform cashier closeout responsibilities.
  • Issue and verify cash drawers, handle returns and overrides, and address customer complaints in a professional and courteous manner.
  • Ensure that front-end sets are fully stocked and well-maintained, and that customer service standards are consistently met.
Requirements

To be successful in this role, you will need excellent communication and leadership skills, as well as the ability to work effectively in a fast-paced environment. You should be highly organized and able to multitask with ease, with a strong focus on customer satisfaction and team collaboration.



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