Client Experience Specialist

7 days ago


Ashland, Virginia, United States Ritchie Bros. Full time
Job Opportunity

We are looking for a highly skilled Sales and Support Representative to join our team at IAA, an RB Global, Inc. company. This individual will play a key role in delivering exceptional customer experiences through various communication channels.

About the Role

The ideal candidate will have excellent communication skills, be able to work independently, and possess strong interpersonal skills. They will be responsible for providing support to customers via phone, email, and in-person interactions. Their ability to resolve issues efficiently and effectively will contribute significantly to our branch and service center operations.

Key Responsibilities
  • Provide customer support services.
  • Process orders and assignments.
  • Reference pricing and delivery information.
  • Respond to customer questions and inquiries.
  • Set up new and maintain existing records.
  • Perform word processing assignments and filing duties.
Estimated Salary: $45,000 - $60,000 per yearRequirements
  • Excellent communication skills.
  • Ability to work independently.
  • Strong interpersonal skills.
  • Digital literacy.
  • Positive attitude.
  • Professional and clean appearance.


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