Chief Operations Officer
3 weeks ago
Rapidly growing roofing sales company, specializing in connecting homeowners and businesses with top-tier roofing solutions. We pride ourselves on strong industry knowledge, exceptional customer service, and a robust network of trusted contractors.
Job Description
We are seeking a strategic and experienced Chief Operations Officer to help optimize our operational processes, drive growth, and support our leadership team in delivering superior sales results. As a key member of our executive team, you will collaborate closely with the CEO to implement systems, streamline workflows, and ensure the smooth execution of sales processes.
Key Responsibilities
- Operational Strategy: Develop and implement operational strategies that support sales growth, customer acquisition, and overall business objectives.
- Process Optimization: Review and optimize key sales processes, from lead generation to customer onboarding, to ensure efficiency and profitability.
- Team Support: Provide guidance and support to sales teams, ensuring they have the tools, resources, and processes needed to meet and exceed their targets.
- Sales Performance Monitoring: Track and analyze key performance metrics, providing insights and recommendations for continuous improvement.
- Vendor & Partner Management: Oversee relationships with roofing contractors, suppliers, and other partners to ensure smooth service delivery and cost-effectiveness.
- Technology Implementation: Leverage technology to automate processes, improve sales tracking, and enhance customer experience.
- Scalability: Identify opportunities to scale operations and improve capacity as the company grows, particularly in customer service and lead management.
- Financial Oversight: Manage operational budgets, focusing on improving efficiency and controlling costs, while supporting the company's financial goals.
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