Automotive Client Care Representative

2 weeks ago


Randolph, Massachusetts, United States Herb Chambers Honda of Westborough Full time
Client Care Specialist Opportunity at Herb Chambers Honda of Westborough

We are seeking a motivated and enthusiastic Client Care Specialist to join our Sales BDC team on a full-time basis.

Key Responsibilities:

  • Respond to internet leads in a timely and professional manner to schedule sales appointments.
  • Receive inbound sales calls using a call guide to schedule sales appointments.
  • Maintain long-lasting relationships with clients via phone, text, email, and video while keeping an accurate database.
  • Conduct equity mining to target clients who may be eligible to upgrade their vehicle.
  • Assist the dealership in achieving its monthly sales objectives.
  • Must be available to work some nights, weekends, and holidays.

Requirements:

  • Must be performance driven and self-motivated.
  • Must be able to attend all scheduled trainings.
  • Strong written and verbal communication skills required.
  • Strong computer and typing skills required.
  • Organized with the ability to learn quickly and thrive in a fast-paced environment.
  • Professional and personable demeanor.
  • Must have a flexible schedule and ability to work some nights, weekends, and holidays.

What We Offer:

  • Strong phone, email, and communication skills.
  • Positive attitude and high energy at all times.
  • Basic MS Office knowledge; computer software and Internet proficiency.
  • Professional appearance, verbal/written communication, and strong interpersonal skills.


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