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Production Support Specialist

2 months ago

Milton, Massachusetts, United States Husky Injection Molding Systems Full time
Job Title: Production Support Specialist

Husky Technologies is a company that values innovation, customer relationships, community, and a unique culture and values.

We are seeking individuals who can develop with us as we pursue our ambitious growth strategy.

Husky Technologies offers a wealth of opportunity for personal growth and development.

Our success is possible because of the creativity, intelligence, and passion of our people around the world and their desire to lead change.

We are a company that takes on new challenges and offers exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do, and the experience that comes from working in an environment that demands constant transformation and innovation.

Job Summary

The Production Support Specialist role is responsible for leading Material Review Board (MRB) reviews, approving dispositions through review of Design/CAD Model, coordinating, and maintaining documentation, and working cross-functionally to investigate causes, containment actions, and final solutions for issues detected during our manufacturing and assembly process.

Key Responsibilities
  • Lead Manufacturing Review Board reviews with core team members to determine non-conformance resolutions.
  • Create action notices to communicate to appropriate departments and personnel all revision and Bill of Material updates, as well as actions used to process changes from Design.
  • Communicate directly with suppliers and utilize the Engineering Deviation Request (EDR) process to review and obtain approval for requests.
  • Facilitate the implementation of determined actions from Non-conformance, Engineering Change Orders, and EDR reviews.
  • Collaborate with Manufacturing team leaders and in cross-function teams to perform root cause analysis and ensure corrective action implementation (CAR) to reduce risk and support continuous improvement initiatives.
  • Review design model and design repairs in CAD model to ensure effective solutions without compromising quality.
  • Proactively work to provide containment of quality concerns both internally and externally for our customers.
  • Manage and perform thorough follow-up on issue status' and resolution progress.
  • Record and document disposition of non-conformities in the ERP quality system.
  • Oversee the product on-hold / off-hold process and communicate with other departments as necessary.
  • Support and/or Lead Quality team projects for continuous improvement initiatives as needed.
Qualifications
  • Technical education and hot runner design experience preferred.
  • Must demonstrate an Intermediate to advanced understanding of drawings and the utilization of 3D solid CAD models.
  • In-depth knowledge of Husky Hot Runner Systems.
  • Solid understanding of our manufacturing and sourcing processes.
  • Solid MS Office skills (Excel, PowerPoint, Word & Outlook).

The ideal candidate will have strong problem-resolution and decision-making skills, with the ability to work closely with others to coordinate completion of tasks. Excellent troubleshooting skills, ownership, and customer focus are essential. Flexibility to work overtime as needed and/or to be on call as required is also necessary. Excellent communication skills are required to effectively communicate with team members, suppliers, and customers.