Customer Service Representative
5 days ago
As a Customer Service Representative for Ryan Goolsby - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences.
Key Responsibilities- Establish Customer Relationships
- Build and maintain strong relationships with customers to ensure their needs are met and exceeded.
- Provide Exceptional Customer Service
- Respond to customer inquiries in a timely and professional manner, providing accurate and helpful information about insurance options and services.
- Use a customer-focused approach to educate customers about insurance products and services.
- Maintain a Strong Work Ethic
- Demonstrate a strong commitment to success and a willingness to go above and beyond to meet customer needs.
- Competitive Hourly Pay
- Paid Time Off (Vacation and Personal/Sick Days)
- Flexible Hours
- Opportunity for Advancement
- Excellent Communication Skills
- Strong written, verbal, and listening skills to effectively communicate with customers and team members.
- People-Oriented
- Able to build strong relationships with customers and team members.
- Organizational Skills
- Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
- Self-Motivated
- Ability to work independently and as part of a team to achieve goals and objectives.
- Detail-Oriented
- Ability to accurately and efficiently process customer transactions and maintain accurate records.
- Proactive Problem-Solving
- Ability to identify and resolve customer issues in a timely and professional manner.
- Dedicated to Customer Service
- Commitment to providing exceptional customer service and exceeding customer expectations.
- Ability to Work in a Team Environment
- Ability to work collaboratively with team members to achieve goals and objectives.
- Property and Casualty License
- Ability to obtain a Property and Casualty license.
- Life and Health License
- Ability to obtain a Life and Health license.
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