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Automotive Service Manager

1 month ago

Aurora, Illinois, United States Meineke - 201 Full time
Job Overview

We are seeking a highly skilled and experienced Automotive Service Manager to join our team at Meineke - 201. As a key member of our service department, you will be responsible for overseeing the daily operations, ensuring exceptional customer satisfaction, and driving business growth.

Key Responsibilities
  • Manage a team of automotive service professionals to deliver high-quality service and maintain a positive work environment.
  • Ensure timely completion of repairs and maintenance tasks, meeting customer expectations and business objectives.
  • Mentor employees on best practices for improving sales and customer service techniques, driving revenue growth and customer loyalty.
  • Oversee day-to-day operations of the service department, including managing paperwork, manuals, invoices, and maintenance records.
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Valid state-issued driver's license and clean driving record required.
  • Successful completion of a pre-employment drug and background screening.
  • At least two years of experience as an automotive service writer or service advisor; experience as an automotive service manager preferred.
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services.
Why Meineke?
  • Meineke values personal and professional growth, offering ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with industry trends.
  • Join a team of driven and talented individuals who share your passion for high-quality repair work, experiencing a supportive and collaborative work environment that encourages growth and camaraderie.
  • With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.