Insurance Service Agent

4 weeks ago


Valparaiso, Indiana, United States State Farm Insurance Full time
Customer Service Representative Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the primary point of contact for customers, providing exceptional service and support.

Key Responsibilities:
  • Assist customers with inquiries, complaints, and policy changes
  • Provide accurate and timely information regarding insurance products and services
  • Process policy applications, renewals, and cancellations
  • Handle billing and payment inquiries
  • Resolve customer issues and complaints in a professional and efficient manner
  • Collaborate with team members to ensure customer satisfaction
  • Maintain accurate customer records and update information as needed
  • Follow company policies and procedures to ensure compliance with insurance regulations
Requirements and Benefits

To be successful in this role, you should have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a strong understanding of insurance products and services.

The estimated salary for this position is $52,500 per year.

This job opportunity offers a competitive salary, opportunities for growth and development, and a chance to make a positive impact on customers' lives.


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