Client Support Expert

4 days ago


Valparaiso, Indiana, United States Kyle Barone - State Farm Agent Full time
Role Summary

Kyle Barone - State Farm Agent is seeking a skilled Customer Service Representative to join their team. This is an exciting opportunity to work in a dynamic environment, delivering exceptional client experiences and contributing to the growth of a successful insurance agency.


Key Responsibilities
  • Engage with clients to understand their needs and preferences, providing personalized solutions to meet their objectives.
  • Process insurance claims and follow up with clients to ensure satisfaction and resolve any issues promptly.
  • Collaborate with internal stakeholders to develop and implement strategies that drive business growth and improve operational efficiency.
  • Maintain accurate records of customer interactions, providing valuable insights for future improvements.
Requirements
  • Demonstrate strong communication and interpersonal skills, with the ability to build strong relationships with diverse groups.
  • Possess analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.
  • Hold a high school diploma or equivalent, with previous customer service experience preferred.
Salary and Benefits

The estimated salary for this role is $55,000 - $70,000 per year, depending on experience and qualifications. The agency offers a comprehensive benefits package, including a Simple IRA, license reimbursement, and bonus opportunities based on performance.



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