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Appliance Repair Specialist

2 months ago

Gilbert, Arizona, United States Guinco Full time
Appliance Repair Technician Job Description

We are seeking a skilled Appliance Repair Technician to join our team at Guinco Service. As a key member of our team, you will be responsible for diagnosing and repairing home appliances, ensuring a high level of customer satisfaction.

Key Responsibilities:

  • Accurately diagnose and repair home appliances
  • Maintain a high level of customer satisfaction
  • Ability to communicate effectively with customers, tech support, dispatch routing, and management
  • Ability to make decisions in a timely fashion
  • Ability to work both independently and on a team
  • Basic Computer Skills and iPad working knowledge
  • Technical/Mechanical Aptitude
  • Dispatch from your home to customer locations to repair residential home appliances
  • Process transactions related to in-home repairs
  • Collect payments, issue receipts, and electronically process repair records, customer data, and technical information via a company-issued tablet or laptop

Why Work for Guinco Service?

We offer a competitive pay package based on experience, ongoing training in a collaborative, supportive, and team-oriented setting. As an Appliance Repair Technician, you will enjoy working independently as a representative of a leading retailer and in-home service provider.

Benefits:

  • Full benefits package
  • Health insurance (50% paid by the company for employees)
  • Dental insurance (50% paid by the company for employees)
  • Vision insurance (50% paid by the company for employees)
  • Health Savings Account (HSA) (company contributions)
  • Company Paid Life Insurance /AD&D
  • Long Term Disability
  • Voluntary Benefits
  • Critical Illness Insurance
  • Accident Insurance
  • Hospital Indemnity Insurance
  • Company Match 401K Plan
  • Paid Time Off
  • Holiday pay
  • Bereavement Leave
  • Maternity/Paternity Leave
  • Company Provided Equipment
  • Uniforms (company provided)
  • Vehicle (company provided)
  • Truck stock
  • Tablet

We have a fully stocked warehouse with a huge inventory supported and fulfilled by the nation's two largest appliance parts distributors. We do in-office part pre-screens and pre-order parts for most calls run by our field technicians. We are paperless and all service orders and data are done electronically.

Pay Offered May Vary:

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Details of participation in these benefits plans will be provided if an employee receives an offer of employment.

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.