Patient Access Coordinator
1 month ago
INTEGRIS Health, Oklahoma's largest not-for-profit health system, is seeking a highly skilled Patient Access Specialist to join our team in Oklahoma City, OK. As a key member of our Patient Registration team, you will work Friday - Sunday, 9pm - 1am, providing exceptional care to our patients and their families.
Job Summary:
The Patient Access Specialist is responsible for ensuring seamless patient access to our healthcare services. This includes facilitating efficient operations, expeditious reimbursement, and optimal customer satisfaction and employee satisfaction. As a liaison between INTEGRIS and patients, providers, and payers, you will provide critical information regarding patient coverage eligibility and benefits, financial liability, and INTEGRIS Health's billing practices and policies.
Key Responsibilities:
- Provide exceptional patient care and support to patients and their families
- Facilitate efficient patient registration and scheduling processes
- Verify patient insurance coverage and benefits
- Communicate effectively with patients, providers, and payers to resolve account-related issues
- Assist patients in understanding their coverage benefits and terminology
Requirements:
- 1 year of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, accounts receivables)
- Previous experience in one of the following: scheduling, registration, insurance, billing, collections, and customer service in either a hospital or physician's office setting
- May consider successful completion of 1100+ related Career Tech program or one year of college coursework in a related field in lieu of experience
- College coursework in related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA) preferred
- Previous experience should include utilizing standard office equipment and PC software
- Previous experience with medical terminology, basic ICD 10 and CPT coding preferred
- Must be able to communicate effectively with others in English (verbal/written)
About INTEGRIS:
INTEGRIS is an Equal Opportunity/Affirmative Action Employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. We invite qualified candidates to apply for this exciting opportunity to join our team and contribute to our mission of partnering with people to live healthier lives.
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