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Lead Sales Associate

2 months ago

Louisville, Kentucky, United States Dollar General Full time

Job Summary:

The Lead Sales Associate is a key member of the store team, responsible for providing exceptional customer service and leading by example. As a sales associate with leadership responsibilities, you will be expected to maintain a clean and organized store environment, assist customers with their purchases, and perform various tasks to maximize store profitability and customer satisfaction.

Key Responsibilities:

  • Provide superior customer service, greeting and assisting customers in a friendly and professional manner.
  • Operate cash registers and scanners to process customer transactions, collect payments, and make change.
  • Stock and recover merchandise, clean the store, and perform other duties as assigned by the Store Manager to maintain a clean and organized store environment.
  • Assist in implementing and maintaining planograms to ensure merchandise is displayed effectively.
  • Open and close the store under the direction of the Store Manager.
  • Perform additional duties typically performed by the Store Manager or Assistant Store Manager in their absence.

Requirements:

  • Effective interpersonal and oral communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planogram and merchandise presentation guides.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Knowledge of cash handling procedures, including cashier accountability and deposit control.

Working Conditions:

  • Frequent walking and standing.
  • Frequent bending, stooping, and kneeling to run check out stations, stock merchandise, and unload trucks.
  • Frequent handling of merchandise and equipment, such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats, and rolltainers.
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
  • Occasional climbing using step ladders up to heights of six feet.
  • Fast-paced environment; moderate noise level.
  • Occasional exposure to outside weather conditions.
  • Occasional or regular driving to make bank deposits, attend management meetings, and travel to other Dollar General stores.