Sportsbook Cashier

**Job Summary**

We are seeking a highly skilled and customer-focused Sportsbook Cashier to join our team at Wildrose Resorts. As a key member of our Sportsbook team, you will be responsible for providing exceptional guest service to our players, ensuring a seamless and enjoyable experience.

**Key Responsibilities:**

• Assist players at the Sportsbook with their betting needs, providing accurate and timely information.
• Manage bank monies during assigned shifts, maintaining a high level of accuracy and attention to detail.
• Record transactions accurately, ensuring compliance with internal controls and regulatory requirements.
• Issue and pay out Sportsbook tickets, resolving any discrepancies or issues in a professional and courteous manner.
• Provide excellent customer service, responding to inquiries and resolving guest complaints in a timely and effective manner.
• Comply with departmental policies and procedures, as well as Iowa Racing and Gaming Rules and Regulations.
• Promote property amenities and services, enhancing the overall guest experience.

**Requirements:**

• Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
• Strong attention to detail and accuracy, with the ability to manage multiple tasks and priorities.
• Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
• Knowledge of Sportsbook operations and procedures, with the ability to learn and adapt to new systems and processes.

**What We Offer:**

• A competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.