Product Manager II

7 days ago


Scottsdale, Arizona, United States Dutch Bros. Full time
Product Manager II - Digital eComm

Dutch Bros is seeking a highly motivated and experienced Product Manager to join a dynamic and growing Product team. As a Product Manager II - Digital eComm, you will be responsible for defining and prioritizing features with the mission of providing a best-in-class experience for our customers, Broistas, and everyone who engages with our brand.

Key Responsibilities:
  • Partner with marketing, operations, technology, and other key business stakeholders to develop a clear understanding of organizational priorities.
  • Lead efforts in defining product vision, goals, and strategic roadmaps across your product domain.
  • Collect, analyze, and prioritize feedback from customers, stakeholders, and other teams to shape requirements, features, and end products.
  • Effectively manage expectations by partnering closely with marketing, operations, and technical teams to ensure that all perspectives are heard.
  • Product decisions, deliverables, and timelines will be proactively communicated.
  • Work closely with development teams to provide guidance, clarification, and support through the product development lifecycle, ensuring that solutions meet user requirements and align with product vision.
  • Collaborate with user experience (UX) designers and usability experts to ensure that IT solutions provide an intuitive and user-friendly experience for Broistas and digital customers.
  • Lead innovation by gathering market research and competitive analysis to identify emerging trends, assess industry competition, and recommend strategies for maintaining a competitive edge in the QSR space.
  • Manage and oversee the development, enhancement, and maintenance of multiple software platforms while ensuring seamless integration and optimal performance.
Requirements:
  • 6+ years of experience in the QSR, Retail, or Technology industry, required.
  • Experience in Digital Products, preferred.
  • 2-4 years of Product Management experience using Agile/Scrum methodology, required.
  • Bachelor's Degree in a related field (Business, Business Information Systems, Information Technology, Marketing, etc.), preferred.
  • Expertise in product management and product development life cycles.
  • Understanding of product strategy development and roadmapping tools.
  • Experience with market research tools and techniques.
  • Ability to translate business needs into actionable product requirements.
  • Ability to condense complex technical concepts into non-technical language for stakeholders.
  • Working knowledge of data analysis and reporting tools.
  • Experience with consumer-facing mobile application development, preferred.
  • Exposure to Customer Engagement platforms such as Loyalty, CDP, CRM, Marketing Automation, Messaging, Online Ordering, etc., preferred.
  • Experience with UI/UX design, and tools such as G-Suite, JIRA, Mural,, preferred.
  • Experience overseeing product releases for in-house and SaaS solutions, preferred.
  • Certifications in product management, preferred.
Location:

This position is required to be in Phoenix, Arizona, and requires 4 days/week in office.

Compensation:

$113, DOE



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