System Engineer II

2 weeks ago

Scottsdale, Arizona, United States QCM Technologies, LLC Full time
Job Summary

We are seeking a highly skilled System Engineer II to join our team at QCM Technologies, LLC. As a System Engineer II, you will be responsible for providing technical support and maintenance for our clients' network infrastructure, including servers, storage, and network devices.

Key Responsibilities
  • Identify, diagnose, and resolve second-level problems for clients' network, storage, and server infrastructure, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in client environments.
  • Deliver onsite and remote Network Administration service.
  • Complete checklists covering entire network and perform Network Administration tasks.
  • Implement updates and upgrades to network servers and workstations.
  • Complete network and workstation-related tasks requested by the client.
  • Make recommendations for network improvements and convey new opportunities.
  • Review quarterly reports for client networks and make appropriate system changes and recommendations.
  • Maintain documentation for client networks.
  • Complete Virtualization, Network, Storage, and Server Projects for various clients.
  • Perform specified daily, weekly, monthly, and quarterly duties as assigned.
Requirements
  • Minimum of a four-year college degree or equivalent field experience.
  • Strong analytical and organizational skills.
  • Strong communication and interpersonal skills.
  • Possess inherent troubleshooting skills.
  • Desire to "do what it takes" to solve technical challenges.
  • Practical, hands-on technical experience is a must.
Preferred Qualifications
  • Advanced understanding of Microsoft products, virtualization solutions (VMware and Hyper-V ideally), third-party utilities, local and wide-area networks, hardware, and desktop operating systems (Windows 7, 10, 11).
  • Industry certifications such as CCENT/CCNA, VCP, MCSA/MCSE, CCA, etc.
  • Virtualization, Tier 1 OEM vendor hardware and software certifications desired.
Work Environment

The typical work schedule is Monday through Friday from 8AM to 5PM AZ Time. There are occasionally tasks that will have to be performed by the Support Technician outside the typical work schedule.

Must be able to sit for prolonged periods of time in front of a computer. Must be able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 50 lbs. unassisted), bending, standing, climbing, or walking. Must have access to a reliable vehicle and valid driver's license. Current or Past U.S. Government Security Clearance is a plus.

Benefits

We strive to nurture a one of a kind, team-oriented approach to create a healthy, fun, energetic, and mature working environment. We encourage all of our employees to contribute to the overall success of the company while being rewarded personally and financially. Our unique approach to developing and delivering innovative solutions to our clients yield a client for life result.

A well-diversified, mature portfolio of services from Hosted Services, Professional Services, and Managed Services offers an attractive roadmap to not only increase personal knowledge but allow for professional growth and development to help compliment thirst for knowledge and career by tying all of the technologies together.

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