Homeless Services Advocate
4 days ago
About the Role
">San Antonio Metropolitan Ministry seeks a dedicated and compassionate Homeless Services Advocate to join our team. In this role, you will play a vital part in ensuring the safety and security of shelter residents, guests, and volunteers while providing a supportive and welcoming environment.
">Key Responsibilities
">- Ensure Daily Shelter Operations: Responsible for promoting a welcoming and safe environment for residents, guests, and other visitors to the facility.
- Conduct Intakes and Orientations: Conduct intakes with new residents, including reviewing shelter policies, touring the facility, and providing personal care items. Ensure data is entered into the Homeless Management Information System (HMIS) accordingly.
- Maintain a Safe Shelter Environment: De-escalate or respond to crisis situations in a professional and respectful manner, in accordance with Trauma-Informed Care and Harm Reduction best practices.
- Provide Resident Support: Assist residents with accessing services offered at the facility, including daily meals, toiletries, cleaning supplies, and other needed items.
- Communicate Effectively: Collaborate with case managers on service updates or needs for residents via documentation, email, and/or verbal communication.
- Monitor Supplies and Maintain a Clean Environment: Monitor supplies such as bedding and towels and prepare rooms for new residents.
Requirements
">- Associate Degree in Social Service or Related Field or three years of work experience or equivalent combination of education and experience working with individuals experiencing homelessness and mental health.
- Bilingual (English/Spanish) Preferred
- Valid Driver's License
Compensation and Benefits
">We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, and a comprehensive benefits package.
">Join Our Team
">If you are passionate about making a difference in the lives of others and have the skills and qualifications we are looking for, please submit your application.
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