Healthcare Support Specialist

4 days ago


Hauppauge, New York, United States Charles Evans Center, Inc. Full time

Are you looking for a challenging and rewarding career opportunity in healthcare? As a Medical Secretary at the Charles Evans Center, you'll have the chance to make a real difference in the lives of our patients. We're committed to delivering exceptional care, and we need talented individuals like you to help us achieve our goals.

Job Description: We're seeking an experienced Medical Secretary to support our clinical team in Bethpage, NY. Your primary responsibilities will include:
• Registering new patients in our electronic health records system
• Collecting patient payments and processing sliding fee discounts as required
• Scheduling and re-scheduling appointments to meet patient needs
• Providing exceptional customer service to patients and staff, ensuring a positive experience at our clinics
• Receiving and triaging phone calls and messages, prioritizing tasks to ensure seamless communication

Requirements:
• Associate or Bachelor's degree in Healthcare Administration or related field preferred
• Proven ability to work effectively in a fast-paced environment while maintaining a high level of professionalism
• Excellent communication and interpersonal skills, with a focus on building strong relationships with patients and staff
• Computer literacy and proficiency in data entry software
• Previous call center experience and bilingual skills (English/Spanish) a plus

Salary: $24.72/hour



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