Field Technician

4 weeks ago

Madison, Wisconsin, United States Bicycle Transit Systems Full time

Job Summary:
We are seeking a highly motivated and detail-oriented Field Technician to join our team at Bicycle Transit Systems. As a Field Technician, you will be responsible for ensuring the smooth operation of our e-bike system in Madison, WI. This role requires a positive attitude, excellent communication skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities:
Electric bike battery swapping
Balancing the system (moving e-bikes around)
Customer service/interaction (questions on the street)
Drives a Ford Transit or equivalent extended wheelbase van to complete daily tasks.
Works alone or with other team members under the guidance of the Operations Manager and/or Technician Supervisor.
Operating/ maintaining sprinter van (clean and running)
Bikes maintenance (two-week inspections, basic repairs, annual overhauls)
Scouts and recovers abandoned bikes in the field.
Maintaining stations (some troubleshooting, replacing parts, winterizing, cleaning and batteries)
Installation and removal of stations
Collects and enters data as required
Works with Field Operations teams to ensure timely and productive workflows.
Events (prepping e-bikes, set up, tabling, tear down)

Requirements:
High school diploma or GED
Clean driving record is a must
Positive attitude and self-motivation are a requirement
Small team skills and a willingness to have fun while completing the goals are a must
Impressive attention to detail
Bike share experience a plus

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Hours of work are dependent upon the shift, 40 hours per week, with evening and weekend hours required.
Job requires working outdoors in various temperatures including rain, and both extreme cold and heat conditions. Also requires warehouse work and some office work when necessary.
Will require bending, stooping, and lifting materials that weigh up to 65 pounds.
Safely operate gas vehicles in heavy traffic in an urban environment.
Will occasionally require working on short ladders.
This job operates in a warehouse environment, remotely in a company vehicle, and outdoors in all weather conditions.
This role requires the ability to speak clearly so listeners can understand, understand the speech of another person, see details of objects that are less than a few feet away, stand or sit for several hours straight at a time.

Equal Opportunity Employer:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Compensation:
18-18 Hourly Wage

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