Kiosk Operations Lead

3 weeks ago


Dallas, Texas, United States GBC Food Services Full time
Job Summary
GBC Food Services is seeking a highly skilled Kiosk Operations Lead to oversee daily operations, staff management, and customer satisfaction at one or more kiosk locations. The ideal candidate will have a proven track record of driving operational excellence, meeting strategic goals, and upholding brand standards.

Main Responsibilities
  • Directly supervise kiosk staff, including recruitment, onboarding, training, and performance evaluations.
  • Establish work schedules and ensure staffing levels meet operational needs.
  • Coach and develop team members to foster a high-performance culture.

Key Performance Indicators
  • Meet and exceed sales, profitability, and operational efficiency goals.
  • Ensure compliance with all company policies, procedures, and regulatory requirements.
  • Lead by example to provide exceptional customer service and resolve customer concerns promptly.

Requirements
  • Bachelor's degree in business administration, management, or a related field preferred.
  • Minimum of 3 years of experience in retail, food service, or a related managerial role.
  • Proven experience leading teams and achieving operational success.

Estimated Salary: $55,000 - $65,000 per year
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