Multilingual Store Operations Director

7 days ago


Chicago, Illinois, United States Speed Queen North Ave Full time
Job Summary

The Speed Queen North Ave Store Manager is responsible for overseeing the daily operations of our laundry facility, ensuring optimal performance and customer satisfaction. This role requires strong leadership skills, effective communication, and a commitment to excellence.

Key Responsibilities:

  • Store Operations:
    • Manage day-to-day store activities, including employee supervision, inventory control, and customer service.
    • Develop and implement strategies to improve store efficiency and productivity.
  • Cash Handling and Office Functions:
    • Accurately process transactions, manage cash handling, and maintain office procedures.
    • Ensure compliance with company policies and procedures.
  • Employee Development:
    • Recruit, train, and develop high-performing team members.
    • Mentor and coach employees to achieve their full potential.
  • Marketing and Promotions:
    • Develop and execute marketing strategies to drive sales and growth.
    • Collaborate with cross-functional teams to promote products and services.
  • Financial Performance:
    • Monitor and analyze financial metrics to inform business decisions.
    • Identify opportunities to improve sales and reduce costs.

Requirements:

  • Bilingual in English and Spanish (required)
  • 2+ years of retail management experience
  • Knowledge of commercial laundry products and payment systems (a plus)
  • Strong organizational, communication, and interpersonal skills
  • Ability to work a flexible schedule, including nights and weekends

Benefits:

  • Competitive salary: $60,000 - $80,000 per year
  • Ongoing training and development opportunities
  • A supportive and dynamic work environment


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