Front Desk Receptionist

2 days ago


San Luis Obispo, California, United States Azul Hospitality Full time

At Azul Hospitality, we're seeking a skilled Front Desk Receptionist to join our team. This is a full-time position with an estimated salary of $35,000 - $45,000 per year.

In this role, you will be responsible for providing exceptional guest service, handling registration and checkout, and managing the front desk area. Your attention to detail and strong communication skills will ensure a seamless guest experience.

Key responsibilities include:

  • Greeting and welcoming guests, executing registration and checkout, and accepting payment.
  • Acknowledging rewards members and taking bookings, managing guest queries and up-selling opportunities.
  • Reviewing arrival reports, checking special requests, and notifying departments of room assignments.
  • Maintaining lobby cleanliness and organization, and assisting with booking and handling mail/packages.

You will also be responsible for performing other duties as assigned by your manager or supervisor, such as assisting with guest inquiries, following company and safety policies, and reporting maintenance issues.

The ideal candidate will possess excellent leadership skills, with the ability to work independently and effectively manage guest interactions. Basic computer skills and knowledge of Windows OS, MS Office, and PMS are required, along with good mathematical calculations and a strong attention to detail.

Previous experience in the hospitality industry and a high school education are preferred. Regular attendance and adherence to Azul Hospitality standards are essential for this role.



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