Customer Service and Sales Specialist

3 days ago


Chicago, Illinois, United States Perma-Seal Full time
Sales-Driven Service Technician Opportunity

We are looking for a results-driven Sales Service Technician to join our team at Perma-Seal. As a critical member of our sales and service team, you will be responsible for delivering top-notch on-site service and driving sales revenue.

The ideal candidate will possess a proven track record of success in sales and customer service, with excellent communication and interpersonal skills. You will assess customer needs, provide tailored solutions, and leverage your sales skills to offer value-added services.

This is a fantastic opportunity for an experienced Sales Service Technician to drive sales by identifying upsell opportunities and confidently closing the sale during service visits. You will also perform routine maintenance, inspections, and complex repairs on installed equipment and systems.

Key Responsibilities:
  1. Provide on-site service for systems such as sump pumps, sump pits, ensuring high-quality results for residential.
  2. Assess customer needs through a consultative approach, effectively communicating findings and offering tailored solutions to address specific requirements.
  3. Drive sales by identifying upsell opportunities and confidently closing the sale during service visits.
  4. Perform routine maintenance, inspections, and complex repairs on installed equipment and systems.
Requirements:
  • Previous experience in sales, customer service, or preventative maintenance is highly preferred.
  • Strong communication and interpersonal skills with the ability to build rapport and trust with customers.
  • Excellent problem-solving abilities to recommend appropriate solutions based on customer needs.
  • Technical skills to perform inspections, maintenance, and repairs on a variety of equipment.
  • Valid driver's license and a clean driving record.
Benefits:
  • Comprehensive benefits package including health insurance, 401K with company match, vision and dental insurance.
  • Paid vacation, holidays, and ongoing training opportunities.
  • Company-provided cell phone, and service vehicle, with the ability to take the work truck home.
  • Year-round work.
Estimated Salary: $70,000 - $90,000 per year

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