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International Software Solutions Consultant
2 months ago
Your Role and Responsibilities
The Global LabX consultants at Mettler Toledo play a pivotal role in ensuring the success of LabX initiatives and enhancing customer satisfaction. As the Lab Division's engagement with Global Key Accounts intensifies, LabX consultants spearhead effective global standardization projects. The demand for LabX software and consultancy services is on the rise, particularly for digital transition projects, leading to an increase in requests for long-term onsite engagements. This position addresses the need for a versatile, well-equipped consultant who can operate both remotely and onsite, overseeing the Lab Division's LabX offerings while collaborating closely with the Global Key Account Management team and Market Organizations. The expanding customer base presents a significant opportunity for professionals eager to excel in this domain.
- Serve as a center of expertise for workflow integrations and consulting services related to LabX laboratory software and compatible instruments.
- Provide region-specific integration and consulting services for laboratory solutions at global accounts across various regions.
- Collaborate with LabX business development teams, LabX consultants, and the Lab Division's Global Key Account Management and Market Organizations.
- Develop and support workflows and applications, both remotely and onsite, including gathering requirements, defining processes, and working directly with users to implement solutions.
- Organize and conduct advanced training sessions for customers.
- Oversee and coordinate regional and global integration projects.
- Train and mentor Market Organization teams to enhance their competencies.
- Stay updated on laboratory regulations from authorities such as USP, FDA, EMA, and WHO.
A Bachelor's Degree in Chemistry, Biology, Physics, or a related field is required. Experience in a laboratory setting is preferred. Knowledge of networking and cloud technologies is essential. Proficiency in English, both spoken and written, is necessary (Spanish proficiency is a plus). The ability to communicate effectively with both technical and non-technical audiences is crucial. Willingness to travel approximately 50% of the time is expected, with most projects based in North America and occasional international travel. Strong project management skills are required to handle multiple projects simultaneously within a matrix organization. Candidates should be self-motivated yet able to work collaboratively within a team.
What We Offer
- Comprehensive medical, dental, and vision care coverage, along with a 401(k) savings plan featuring company matching, effective from the date of hire.
- Tuition reimbursement, employee wellness initiatives, and various other perks and discounts.
- Policies for parental and caregiver leave.
- Standard benefits including paid time off, flexible spending accounts, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.
- A strong global market presence and leadership in precision instruments.
- A brand recognized worldwide for precision, quality, and innovation.
- Numerous patents and awards for design and innovation.
- A commitment to exceptional service for our state-of-the-art equipment.
METTLER TOLEDO is a premier global provider of precision instruments and services, acknowledged as a leader in innovation. Our solutions are vital in key research and development, quality control, and manufacturing processes across diverse industries, including life sciences, food, and chemicals. We operate globally, fostering a culture driven by innovation and international diversity.
Equal Opportunity Employment
We are an equal opportunity employer and value diversity within our organization. We consider applicants for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification.
