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Customer Support Representative

2 months ago


Gettysburg, Pennsylvania, United States Halvik Full time

Opportunity at Halvik Corp

We are seeking a Customer Support Representative to join our dedicated team within the FCC office. If you possess a passion for resolving issues and delivering outstanding service to clients, this position may be ideal for you.

Key Responsibilities:

  • Engaging with FCC clients via incoming calls and online requests
  • Providing part-time support during afternoon hours, Monday through Friday, for the hotline

Essential Qualifications:

  • High School Diploma or equivalent
  • Must be a US Citizen or Green Card Holder
  • Ability to secure a Public Trust Clearance
  • Exceptional customer service abilities
  • Reliable attendance and adaptability
  • Capability to understand and apply rules and regulations
  • Proficient in Microsoft Office applications

Preferred Qualifications:

  • Prior experience in call centers or customer service roles

Halvik Corp is committed to fostering an inclusive workplace that values teamwork and innovation. We invite you to consider this opportunity to contribute to a company that prioritizes quality and support.