End User Computing Technical Lead

1 day ago


Cincinnati, Ohio, United States SLK Software Services Pvt LTD Full time
About the Role

The Desktop and Mobile Device Administrator will be responsible for ensuring the stability, performance, and security of end-user computing environments. This includes administering and maintaining a diverse fleet of desktops, laptops, and mobile devices running Windows, Mac OS, and Android.

Key Responsibilities:
  • Packaging and deploying software applications and updates using tools like SCCM System Center Configuration Manager and AdminStudio
  • Creating and maintaining standardized software configurations for end-user devices
  • Managing operating systems on end-user devices, including Windows, Mac OS, and Android, and performing OS updates, patch management, and troubleshooting
  • Ensuring application compatibility with different operating systems and device types and resolving application compatibility issues
  • Providing support to end-users, including troubleshooting device and software-related issues, and collaborating with helpdesk teams to resolve technical problems
  • Configuring and maintaining security measures on end-user devices, including antivirus, firewalls, and encryption, and monitoring and responding to security incidents and breaches
  • Maintaining detailed documentation of device configurations, software packaging, and support procedures, creating user guides and training materials, and providing regular reporting to management on end-user device status, software deployment, and compliance
Requirements

To be successful in this role, you should have a strong background in enterprise IT infrastructure and a proven track record of delivering high-quality results. You should also possess excellent communication and collaboration skills, as well as the ability to work effectively in a fast-paced environment.

Salary and Benefits

This position offers a competitive salary of $90,000 - $115,000 per year, depending on your level of experience and qualifications. In addition to a comprehensive benefits package, you will also have access to ongoing training and professional development opportunities to help you grow your career.



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