End User Computing Technical Lead
1 day ago
The Desktop and Mobile Device Administrator will be responsible for ensuring the stability, performance, and security of end-user computing environments. This includes administering and maintaining a diverse fleet of desktops, laptops, and mobile devices running Windows, Mac OS, and Android.
Key Responsibilities:- Packaging and deploying software applications and updates using tools like SCCM System Center Configuration Manager and AdminStudio
- Creating and maintaining standardized software configurations for end-user devices
- Managing operating systems on end-user devices, including Windows, Mac OS, and Android, and performing OS updates, patch management, and troubleshooting
- Ensuring application compatibility with different operating systems and device types and resolving application compatibility issues
- Providing support to end-users, including troubleshooting device and software-related issues, and collaborating with helpdesk teams to resolve technical problems
- Configuring and maintaining security measures on end-user devices, including antivirus, firewalls, and encryption, and monitoring and responding to security incidents and breaches
- Maintaining detailed documentation of device configurations, software packaging, and support procedures, creating user guides and training materials, and providing regular reporting to management on end-user device status, software deployment, and compliance
To be successful in this role, you should have a strong background in enterprise IT infrastructure and a proven track record of delivering high-quality results. You should also possess excellent communication and collaboration skills, as well as the ability to work effectively in a fast-paced environment.
Salary and BenefitsThis position offers a competitive salary of $90,000 - $115,000 per year, depending on your level of experience and qualifications. In addition to a comprehensive benefits package, you will also have access to ongoing training and professional development opportunities to help you grow your career.
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