Technical Manager
1 week ago
Certified Group is a leading provider of laboratory testing, regulatory consulting, and certification & audit services. We are committed to delivering expert solutions and quality testing that our customers can trust. As a Technical Manager, you will play a critical role in ensuring the quality and integrity of our laboratory operations.
Key Responsibilities- Oversee quality systems and training to ensure compliance with regulatory agency requirements, including ISO/IEC 17025, A2LA, FDA, and USDA.
- Monitor quality control programs and ensure adherence to Quality Policies, Standard Operating Procedures, A2LA requirements, and ISO/IEC 17025 guidelines.
- Perform internal audits and external audits to identify opportunities for improvement in the quality system and training programs.
- Manage the laboratory's Document Control System and facilitate implementation of policy and procedural updates.
- Manage the laboratory's Corrective Action and Preventive Action (CAPA) system and technical client inquiries.
- Coordinate and manage the laboratory's Proficiency Testing (PT) program.
- Monitor the Laboratory Control Sample (LCS) Program and review the laboratory's Statistical Process Charts (SPC).
- Manage the laboratory's Equipment Calibration and Verification program.
- Monitor the laboratory's PT performance, assess training needs, administer technical and quality system training for new and current laboratory personnel, and maintain training and competency records.
- On-board new technologies relative to quality and training program development.
- Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends.
- Provide technical support to the laboratory and clients.
- Manage work schedule to accommodate laboratory needs.
- BS degree (or pursuing MS degree) in Microbiology, Chemistry, Food Science, Food Safety, or an applicable field required.
- Ability to differentiate between colors is required.
- 2-3 years of experience in a Microbiological or Chemistry testing laboratory required; food Microbiology/Chemistry preferred.
- Training experience required.
- Laboratory/technical auditing experience required.
- ISO / IEC 17025 knowledge required.
- Progressive 401k Retirement Savings Plan.
- Employer Paid Short-Term and Long-Term Disability, and Life Insurance.
- Group Medical.
- Tuition Reimbursement.
- Flexible Spending Accounts.
- Dental.
- Paid Holidays and Time Off.
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